Introduction Social media marketing represents the strategic use of social media platforms to promote products, services, and brands whilst building meaningful connections with target audiences. In today's business landscape, digital marketing has become essential for companies of all sizes, with social media serving as a cornerstone of modern marketing strategies. This approach involves creating and sharing content across various platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok to achieve specific business objectives. The rapid growth of social media usage has transformed how businesses interact with their customers. With over 4.8 billion active social media users worldwide, platforms have become virtual marketplaces where brands can reach potential customers directly. However, many small businesses struggle to manage their social presence effectively due to time constraints, lack of expertise, or insufficient resources. This challenge has led to increased de...